Case management
Complaints
Every ticket logged from WhatsApp, phone, walk-in, or email. Office system of record.
Open
8
Overdue (>3d)
4
Resolved
6
Avg resolution
1.5d
- TKT-0002Lift blok 11 tersangkut lagi10-3-12 · ZAREEN NADIAH BINTI YAHYA|Electrical·Phone1d
- TKT-0001Leaking pipe from upstairs unit10-1-11 · Raja Muhammad Naszif bin Raja Mohamed Rahaman|Plumbing·WhatsApp2d
- TKT-0013Longkang belakang blok 12 tersumbat11-1-6 · PKNS|Cleanliness·WhatsApp3d
- TKT-0003Neighbor noise complaint11-3-7 · PKNS|Noise·WhatsApp3d
- TKT-0006Unauthorized visitor entered thru side gate11-TB-1 · PKNS|Security·WhatsApp4d
- TKT-0009Cat kucing liar in staircase10-4-4 · PKNS|Cleanliness·Phone5d
- TKT-0011Permission for kenduri at void deck12-3-6 · FORMOSA PROSONIC INDUSTRIES BERHAD|Other·Email6d
- TKT-0007Letterbox lock rosak12-1-3 · FORMOSA PROSONIC INDUSTRIES BERHAD|Other·WhatsApp7d
Showing 1 to 8 of 8 tickets
Open|TKT-0002
Lift blok 11 tersangkut lagi
- Unit
- 10-3-12 · Block 10, L3
- Resident
- ZAREEN NADIAH BINTI YAHYA+60171006439
- Category
- Electrical
- Received via
- Phone03 May 2026 · 03 May 2026
- Assigned
- Building Manager
Description
Pagi tadi kena tersangkut dalam lift 15 minit. This is the 3rd time this month. Elderly resident inside was panic.
Timeline
- System· 03 May 2026Received via Phone
- Admin (Farah)· 03 May 2026Escalated to lift vendor. Requested full service report.
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